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General Bookstore Information

Return Policy
Refunds will only be accepted if the customer has the original receipt for the merchandise. New, used and rental text books (except non-returnable Custom Published Materials) may be returned for a full refund with a receipt during the designated return date posted. The last day to return books is approximately eight days after classes begin. The exact date to return textbooks will be posted both in and outside the bookstore and at the bottom of the sales receipt received at the time of purchase. All books purchased after the posted date are FINAL. Refunds on all other merchandise will be given for up to four weeks from the date of purchase. Refunds will be issued the same way of purchase.

Check Cashing
MSOE Students are able to cash personal checks in the bookstore for up to $60.00 with a valid student ID. In addition, students can get cash back up to $60.00 on any purchase using a debit card.

Method of Payment
The MSOE Bookstore accepts cash, VISA, Master Card, Discover Card, and checks with a valid student ID or valid driver’s license. Also, money can be designated for the bookstore and put directly on your Raider Card to be used for future purchases. In addition, all registered students have the opportunity to charge textbook and school supply purchases directly onto their MSOE Student Account approximately 10 days before classes begin and 8 days after classes start. . For a listing of when bookslips are available for each term, check our Important Dates & Info page of our Textbook Guide. Click HERE to view our Textbook Guide

Book Buyback
Students have an opportunity to sell their books back during finals week and the first two days of the beginning of each term at the MSOE Bookstore. Dates and times will be posted in the store and on the BUYBACK page on our website. Also, an email will be sent to all students with the details. If you would like to know more about buy back please click HERE if you were interested in details how to sell your textbook online.

More Than Just Books
There is a variety of products and services available at the MSOE Bookstore. Customers are able to purchase a large variety of school supplies, backpacks, selected academic software, electronics, clothing, gifts, novelties, cards, balloons, bus tickets and passes, discounted movie tickets, and health and beauty aids. We can place special orders for almost any items that we do not have in stock. Please click HERE to view a sample of some MSOE merchandise.

Textbooks
The MSOE Bookstore has several options available to provide textbooks for students. Depending on availability for individual classes, students have the option to purchase new, used, e-books or rent textbooks approximately 30 days before a term starts and 30 days after the term starts. Textbook information for each course is provided on our website at www.bookstore.msoe.edu. Click on the Textbook Tab. You will need your class schedule with the course number. For additional textbook information, click HERE to view our Textbook Guide

Textbook Purchase
In the Bookstore:
Textbooks are arranged on the shelves in alphabetical order by course code, which is the same way it is listed on a student schedule. Each tag provides the textbook information including the new and used price. Please note that used textbooks may not be available for brand new editions. If an e-book or rental option is available for a course, it will be indicated on the course shelf tag, which will also include the price of the rental or e-book. To view a sample shelf tag please click HERE

Online:
MSOE students can simplify the process of getting your books Students can reserve or purchase their textbooks online at www.bookstore.msoe.edu and click on the Textbook Tab. For a listing of when textbooks are available for each term, check our Important Dates & Info page of our Textbook Guide. Click HERE to view our Textbook Guide.

RESERVATION: Students have the opportunity to reserve their textbooks online and pick up those texts in the bookstore the next time the student is on campus. There are no fees for this service. If you wish to reserve your textbooks, select pay at store and pick up at store. Any reservation not picked up by Wednesday of the first week of classes will be returned to the sales floor.

PURCHASE: Students can purchase their textbooks online and pick up their texts in the bookstore or have the order shipped for a $5.00 shipping and handling fee.
 
RENTAL: If a rental option is available in the bookstore, students can rent that textbook on the MSOE Bookstore website and pick up their texts in the bookstore or have the order shipped for $5.00 fee.

Textbook Rental
In the Bookstore:
Several courses have a textbook rental option, but not all courses have a rental option available in the bookstore. If a textbook rental option is available for a course, it will indicate on the shelf tag that a rental option is available along with the cost of the rental. A credit card is needed to secure a textbook rental, but the rental cost can be paid by other methods accepted by the bookstore. The rental agreement is on the bookstore receipt with the rental return due date and replacement cost and fees. Rented textbooks have the same return policy as purchased textbooks. The rental fee will be refunded within the posted return date.

Online:
Any courses that have a rental option in the bookstore will all be available in the TEXTBOOK section on our website. In addition, there are additional textbook rentals available for a rental option if students would prefer to rent a textbook. Click on the Rent your Textbooks and Save slide on the right hand side of our home page of our website at www.bookstore.msoe.edu. Students set up an account and the rented textbook is shipped directly to the student, but are returned by the determined due date to the MSOE Bookstore.

 
PLEASE CONTACT US IF YOU HAVE ANY QUESTIONS OR NEED ADDITIONAL INFORMATION!
1025 North Broadway ~ Milwaukee, WI 53202
(414) 277-7173 ~ Fax: (414) 277-2898 ~ bookstore@msoe.edu














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